Privacy Policy

INTRODUCTION

Your privacy is important to us, so through this document we explain what data we collect from users, how we use it and for what, among other indications.
For your information, we will never ask for more information than we actually need for the required services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for another purpose not previously indicated.
As a user, you must carefully read this Privacy Policy on a regular basis, and whenever you enter your personal data, as this document may undergo modifications, as the lender may modify any type of information that may appear on the website to comply with the regulations or update the policy, and without the obligation to notify or make users aware of these obligations, publication on the lender's website being sufficient.

RESPONSIBLE FOR THE TREATMENT:

Identity: CARA AL VENT, SL (also the lender)

NIF: B66529074

Postal address: Pl. Jeroni Gelpí i Novell, 5, 1r 2a, 08340, Vilassar de Mar, Barcelona

Email: [email protected]

CARA AL VENT, SL, as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) relating to the protection of natural persons with regard to the treatment of personal data and the free circulation of this data and the rest of the regulations in force on the protection of personal data, and by Law 34/2002, of July 11, on Services of the Society of Information and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to guarantee and protect the confidentiality, integrity and availability of the data entered.

DATA OBTAINING METHOD, WHAT DATA WE RECEIVE AND ITS PURPOSE:

The data we collect, the way in which we obtain it and the purpose of the treatment is as follows:

1. Contact and/or information request forms:
o Required data: name, telephone;
o Purpose: to respond to queries and/or provide information required by the User;
o Legitimation: consent of the user.

2. Place reservation forms for an activity:
o Required data: name, surname, ID, date of birth, email, telephone, address;
o Purpose: reserve a place for the contracted activity;
o Legitimation: consent of the interested party.

3. If you hire the service/courses through our website:
o Required data: name and surname, ID, date of birth, address, email, telephone and information on a credit or debit card;
o Purpose: contracting our service/purchasing our product;
o Legitimation: consent of the user.

4. Comment or suggestions in the mailbox enabled for this:
o Required data: email;
o Purpose: to manage the user's suggestion or comment to improve our services;
o Legitimation: consent of the user.

5. Carry out the contractual relationship and the similar administrative, fiscal and accounting procedures that are necessary under current legislation
o Required data: name and surname, telephone, address, ID, email, signature;
o Purpose: to carry out internal fiscal and administrative commercial management;
o Legitimation: consent of the interested party and contractual relationship.

6. WhatsApp: the WhatsApp section of this policy details its use.

The photographs that are posted on the website are the property of CARA AL VENT, SL, including those of minors, in which, in order to obtain these, the prior consent of the parents, guardians or legal representatives has been obtained by signing of the forms made for that purpose by the centers in which the minors are part. However, the parents, guardians or representatives of the minors, as holders of the exercise of their rights, and always with a formal request in writing, can indicate the refusal to use the image of the minor; in this case, the image will appear pixelated
You can revoke your consent at any time by sending a letter with the subject "Unsubscribe" in the email reviewed.

In accordance with the LSSICE, CARA AL VENT, SL does not carry out SPAM practices, therefore, it does not send commercial e-mails that have not been previously requested or authorized by the User. Consequently, in all communications received from the provider, the user has the option of canceling their express consent to receive our communications.
We will not process your personal data for any purpose other than those described except for legal obligation or judicial request.
It will not be the subject of decisions based on automated treatments that produce effects on your data.

DATA RETENTION PERIOD:

Your data will be kept for as long as the business relationship with us lasts or you exercise your right of cancellation or opposition, or limitation of processing. However, we will keep your data for the periods legally provided for in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

CARA AL VENT, SL does not carry out any transfer or communication of data either inside or outside the EU. The lender will only provide information to the forces and security bodies under a court order or due to the obligation of a legal rule, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by of the user. The information provided will only be what the lender has at that time.

The information you provide us through this website will be hosted on the servers of CARA AL VENT, SL, contracted to the company that provides the web hosting service. The processing of the entity's data is regulated by means of a processor contract between the lender and this company.

Also, the provider uses certain tools to provide services necessary for the development of the activity, being able to store their data. These tools are as follows:
Google Analytics: to carry out an analysis and metric of the use that users make of the web through cookies. The information generated and collected by these cookies about the use (including the IP address) will be directly transmitted and archived by Google Inc., located in Delaware, 1600 Amphitheater Parkway, Montaré View (California), CA 94043 of States United States ("Google"), on its servers in the United States.
Email Marketing: used for the email marketing service: MailChimp, a company of the Intuit Group, located in the USA.

Platform for the purchase of our services/activities: ClickandBoat, SAS (located in France), Lacani, SAS, SamBoat (located in France), Test Patró de Marinus App (located in Spain in the name of Alejandro Martínez de Carvajal Alsina, individual entrepreneur), Wallapop, SL (located in Spain).
Online classes/training platform: Zoom Voice Communications, Inc., a company located in the USA

RIGHTS OF INTERESTED PERSONS:

As an interested user, you can request the exercise of the following rights before CARA AL VENT, SL by submitting a letter to the postal address in the heading or by sending an email to [email protected], indicating as Subject : "DATA PROTECTION: RIGHTS OF THE AFFECTED".

Rights:
• Right of access: allows the interested party to know and obtain information about their personal data being processed.
• Right of rectification: allows errors to be corrected and data to be modified that turn out to be inaccurate or incomplete
• Right to deletion: allows data that is inappropriate or excessive to be deleted
• Right of opposition: the right of the interested party not to carry out the processing of their personal data or to stop it.
• Limitation of treatment: involves the marking of personal data stored, in order to limit their future treatment, for the exercise or defense of claims.
• Data portability: facilitation of the data subject to treatment to the interested party, so that he can transmit it to another person in charge, without impediments.
• Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.
As a user, you have the right to withdraw the consent given at any time. Withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent.
You also have the right to file a claim with the control authority if you consider that your rights may have been violated in relation to the protection of your data (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide us will be treated confidentially. The provider has adopted all the technical and organizational measures and all the levels of protection necessary to guarantee the security of data processing and avoid its alteration, loss, theft, treatment or unauthorized access, in accordance with the state of the technology and nature of the data stored. Likewise, it is also guaranteed that the processing and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.
LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, should there be any contradiction in any of the versions provided in other languages, the version in Spanish will prevail.
SOCIAL NETWORKS

We inform you that CARA AL VENT, SL may have a presence on social networks. The processing of data carried out by people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of CARA AL VENT, SL is this section will govern, as well as for those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.
CARA AL VENT, SL will process your data for the purpose of correctly managing your presence on the social network, reporting on activities, products or services of the provider, as well as for any other purpose that the regulations of Social Networks allow .
The publication of content is prohibited:
- That they are allegedly illegal by national, community or international regulations or that they carry out allegedly illegal activities or contravene the principles of good faith.
- That they attack the fundamental rights of people, lack courtesy on the net, disturb or may generate negative opinions in our users or third parties and in general whatever content CARA AL VENT, SL considers inappropriate.
- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual property rights intellectual and industrial.
Also, CARA AL VENT, SL reserves the right to remove, without prior notice from the website or the corporate social network, those contents that are considered inappropriate.
In any case, if you send personal information through the social network, CARA AL VENT, SL will be exempt from responsibility in relation to the security measures applicable to this platform and the user, if he wants to know them, will have to consult the corresponding particular conditions of the network in question.

REMARKETING AND RETARGETING

Remarketing is a system that allows you to create ads adapted or personalized by users who have previously visited a web page and in this case, ours. It is a solution associated with Google AdWords with the aim of achieving a better return on investment (ROI). Remarketing inserts a cookie on the user's computer and sites affiliated with Google Adsense with graphic ads display a banner from the provider.
Retargetting is the technique used to show, on other websites thanks to a tracking system, graphic advertisements to a user who has left our site without completing a process that we wanted him to finish (registration, purchase, request, etc.), these ads should be primarily aimed at converting the goal of our website.
The information we collect thanks to these features is collected by Meta, "X", Doubleclick, Google AdWords cookies. You can find out the data collected by these cookies in the following privacy policies of each service:

• Goal
• "X"
• Doubleclick
• Google AdWords

If you do not want this information to be collected by these cookies, disable the use of Google cookies through the Google ads settings. You can also disable the use of cookies from a third-party provider through the Network Advertising Initiative opt-out page.
This type of service allows you to interact with social networks or other external platforms. Interactions and information obtained by the provider will always be subject to the user's privacy settings in each social network. If a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it collects web traffic data relating to the pages on which they are installed.

META ADS

The lender's website uses Meta Ads, which is Meta's advertising platform. This allows you to create campaigns and ads. When generating an ad, you can segment your audience by:
• Place
• Demographic data (age, sex, etc.)
• Interests (activities, hobbies, etc.)
• What they buy on the internet and through other channels.
• Etc.

From the moment the user leaves his data in the form enabled to join the subscription newsletter, the data obtained through Meta Ads are subject to this privacy policy. In no case will the information from Meta be used for a different purpose.

"X" ADS

The lender's website uses "X" Ads, which is "X's" advertising platform. This allows you to create campaigns and ads. When generating an ad, you can segment your audience by:
• Place
• Demographic data (age, sex, etc.)
• Interests (activities, hobbies, etc.)
• What they buy on the internet and through other channels.
• Etc.

From the moment the user leaves his data in the form enabled to join the subscription newsletter, the data obtained through "X" Ads are subject to this privacy policy. Under no circumstances will the information from "X" be used for a different purpose.

GOOGLE ADWORDS

AdWords is a Google platform intended for ADVERTISERS who want to advertise on GOOGLE. The lender uses Google AdWords, which is Google's advertising platform. This allows you to create campaigns and ads to display on other web pages. When generating an ad, you can segment your audience by:
• Place
• Demographic data (age, sex, etc.)
• Interests (activities, hobbies, etc.)
• What they buy on the internet and through other channels.
• Etc.

From the moment the user leaves his data in the form enabled to join the subscription newsletter, the data obtained through Google AdWords are subject to this privacy policy. In no case will the information from Google be used for a different purpose.
The Lender may select and publish customer testimonials on the Services. These testimonials may contain personally identifiable information, such as your name and/or city, state or country where you live. If you wish to remove or delete your name or testimonial from the website, you must contact the provider using the contact details listed above.
WHATSAPP

The processing of data carried out by people who make a query through WhatsApp of CARA AL VENT, SL will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the application that proceed in each case and previously accepted by the user. CARA AL VENT, SL, will process your data in order to correctly administer your query, as well as any other purpose of the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as indicated in its own privacy policy. No further transfers are foreseen, except for legal obligation or judicial request. Your data will be kept for the duration of the purpose for which it was obtained and, once it is no longer needed, it will be properly blocked, archived and kept for the legally established time. The use of CARA AL VENT, SL's WhatsApp is prohibited for the sending of content that is not necessary for the response to the query and that is illegal according to national or international regulations that violate the rights fundamental rights of people and in general that contravene the principles of legality, honesty, responsibility, protection of private life, consumer protection and intellectual and industrial property rights.

CHANGES IN THIS PRIVACY POLICY

CARA AL VENT, SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent given, both for the treatment and for the transfer of the data of the interested parties, can be revoked at any time by communicating it to CARA AL VENT, SL in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

LEGISLATION

In general, the relations between CARA AL VENT, SL and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts arising from or related to its use the Courts and Tribunals of Mataró and in the event of any purchase of any of the products will be the Courts and Tribunals of the lender's domicile (if he is not considered as a consumer for the purposes of of the TRLGDCU) or of the user (if considered as a consumer for the purposes of the TRLGDCU).